Business Process Mapping
In today’s competitive business environment, the focus on optimising operations efficiency is greater than before. Inefficiencies in cost management and business processes can lead to higher overheads and lower performance levels, which inevitably hinder growth and sustainability.
Business process mapping is the strategic analysis of identifying and creating a detailed visual depiction of your company’s operations with the aim of recognising inefficiencies. A dynamic visual mapping of your entire business often makes it simpler to highlight breakdowns and realign operational systems for better efficiency.
At AITEK, we provide you with advanced and sophisticated business process mapping services to help identify both your company’s issues and best practice so you can implement new solutions to support your bottom line.
As the bar for staying competitive in any industry is on the rise, companies need to enrich their human capital to remain on the competitive edge.
AITEK provides a broad range of well-designed, bespoke training programmes to cater to business organisations with varying training needs. With an accredited team of professional corporate trainers, we are committed to delivering solutions that are relevant to the dynamic changes in the business world. We ensure that all training translates into tangible results, such as increased productivity, higher workplace enthusiasm, improved job performance and greater staff retention.
Regardless of scale, our corporate training programs are specially tailored for companies of all sizes to meet any business challenges and dynamically transforming your workforce to handle market changes.
APPLICATION MANAGEMENT SERVICES
Application Production / Application Development & Integration
he technology landscape is perpetuallychanging, and more businesses are looking at bespoke solutions to stay ahead of the competition, lower overheads and improve operational efficiencies. At AITEK, we help transform your business process through technology, providing you with better engagement with your customers and employees.
Our expert IT engineers stay on the cutting edge of the latest technologies to develop innovative applications to fulfil your unique requirements. Whether you wish to implement an enterprise cloud strategy or develop the next award-winning app, our team can build systems to cater to all diverse business models and specific processes. If your organisation has existing systems, AITEK is also able to help integrate them seamlessly with newly developed business systems.
Help Desk Support
Facing technical problems can be highly frustrating to end users, so having an efficient help desk is imperative to businesses both internally and externally. Having an in-house department team is costly so most companies outsource their help desk support to external providers. At AITEK, we provide your customers with 24/7, single point of contact for all their IT-related issues via a multitude of communication options, including phone, email, chat or other self-service functions through our user-friendly portal.
All our helpdesk agents are highly qualified and knowledgeable with all IT requests. With frequent refresher training and seminars, our agents can provide expert assistance to help your users resolve issues swiftly and efficiently.
INFORMATION MANAGEMENT SERVICES
While business applications help optimise efficiencies and execute new strategies, information management systems provide the ability to monitor a company’s on-going performance closely. By consolidating vast and voluminous data, these intelligent systems deliver predictive analysis reports that provide in-depth insights on how well you are doing and how to gear up towards the future. Our expert team of programmers at AITEK work closely with our clients to understand their business models and requirements, before creating sophisticated systems of measurable value for their performance tracking.
Functional and Technical upgrades focus on raising your business value through the implementation of up-to-date functions to maintain compatibility with the latest technological changes. Consistent updating also ensures that all bugs and errors are resolved, significantly reducing possible breakdowns and opportunity costs during system failures. Our expert IT agents here at AITEK will conduct regular checks and testing along with the updates so that your system is performing flawlessly.
In recent years, organisations are increasingly moving their on-premise software to cloud platforms, which result in hybrid models involving SaaS (Software as a Service) to become a norm. SaaS refers to a software deployment model where the application or the product, along with its associated data are centrally hosted but accessed via a thin client or web browser. More organisations are turning to SaaS for its broad range of benefits, such as the lack of setup costs, on-demand scalable upgrades, universal compatibility and accessibility.
Here at AITEK, we have solid exposure to SaaS best practices and work on all leading cloud platforms, such as Google App Engine, Oracle, Amazon EC2 and Salesforce. Our expert team have help many multinational software companies enabled their SaaS deployment models, allowing streamlined connectivity and automation of the major business processes.
Big data analysis is the process of harnessing and analysing large data sets to uncover deeper insights, hidden patterns, unknown correlations, customer preferences, market trends and other crucial business information. These enterprise data allow expert data scientists, predictive modellers and other analytical professionals to help the organisation make more informed choices.
In today’s competitive market, industry insights are necessary to make strategic plans to help companies stay above the competition. An increasing number of firms now recognise the value of Big Data analysis and turn to providers like AITEK to optimise their operations.
At AITEK, we provide bespoke Data Warehousing, Data Analysis and Business Intelligence solutions to monitor the health of the distributed setup. With real-time monitoring, data management and predictive analytics, companies reap a whole array of benefits such as more effective marketing, improved customer service, better operational efficiency, new revenue opportunities and competitive advantages.
INFRASTRUCTURE MANAGEMENT SERVICES
With higher attrition and critical hiring timelines, organisations may find themselves struggling with a lack of a certain expertise for contract projects. With staff augmentation, companies can now have the flexibility to scale up or down based on their current project requirements, achieve faster time-to-market and significantly reducing training costs.
AITEK Staff Augmentation services provide expertprofessionals with proven expertise and technical knowledge to support your IT project under your direction.
The ability to identify and craft strategic directions, adapt to changing conditions, talent development and operation efficiency is largely determined by your organisation’s leadership values and practices. Leadership culture is a pivotal and imperative aspect of any organisational culture for sustainable business growth.
ATIKE leadership and cultural assessment is a specialised service to help corporations validate and compare candidates fairly, leading to a broad range of operational benefits. By cross-examining the collective capability of your leaders, you can change the pace in your environment accordingly to achieve maximum work performance.
Through our sophisticated assessment process of intensive interviews and focus groups, we help uncover deeper insights into the effectiveness of your firm’s leadership teamwork, common practices, decision-making capability and openness to changes. With this detailed understanding of your management, AITEK can support you in raising the bar of leadership standards in your company.
If you have projects on hand that your existing employees may not have the time, resources or expertise to execute, AITEK have a large pool of talent to fulfil your needs anytime.
Our expert team begins by conducting a thorough evaluation of your project needs and craft a bespoke strategy to help you meet your objectives. Besides providing contract staff with the required expertise, AITEK oversees the entire team’s timely on and off-boarding, technical training, knowledge transfers and other responsibilities in a transparent and efficient manner.
No matter how large or complex your project scale may be, AITEK is well positioned to help you complete it successfully within your budget.